Shipping & Return Policy

Nearly every single item I sell is made to order including all glass bead mixes, custom colors and glitter quantities.

Some items require additional processing time and all in stock items are expected to ship within 5 business days. 

I am one person here and I take orders over the phone, via email, through text and the website which can at times lead to an influx of orders.

I try to get through everything as quickly as possible but sometimes I run out of product before you order and the skid hasn't yet arrived!

Any time there is a delay in shipping due to product shortage and you choose to wait for delivery I can elect to compensate your shipping for your patience.

I do not offer a free shipping minimum at this time.

Over estimating happens! Please see these guidelines before making a return.

Many items are made to order so all returns require prior authorization for refund. Please call the studio at (630) 653-2400

Custom items are non returnable including altered glass bead mixes and color matches.

All returned merchandise must be unopened and in its original condition.

The buyer is responsible for return shipping unless otherwise agreed upon. 

Thank you for shopping my small business!